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Privacy Policy

We protect your privacy

 

RELAMP is committed to maintaining privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Site and purchasing our products. By accepting our Privacy Policy and Terms of Use (found here: www.relamp.com/pages/termsofuse), you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

  1. Information We Collect

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal information includes name, email address and address.

  1. Information Collected via Technology

In an effort to improve our customers’ experience with our Site, we track information provided to us by your browser when you view or use our Site, such as the site you came from, the type of browser you use, the device from which you connected to the Site, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. They enable us to collect Non-Personal information about that user and keep record of the user’s preferences when utilizing our Site, both on an individual and aggregate basis.

  1. Consent
  1. How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it.

  1. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@relamp.com or mailing us at: Relamp, LLC 300 Hanley Road, Golden Valley, MN 55426 United States

  • How We Use and Share Information
  1. Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for Relamp, LLC, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors user your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

  1. Non-Personal Information:

In general, we use Non-Personal Information to help us improve our Site and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically to obtain the most up to date information in our Privacy Policy.

  1. How We Protect Information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  1. Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

  1. Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

  • Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

  • Links to Other Websites

We may provide links to or compatibility with other sites or applications. However, we are not responsible for the privacy practices employed by those sites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our Site. Therefore, this Privacy Policy does not apply to your use of a third party site accessed by selecting a link on our Site. To the extent that you access or use our services through or on another site or application, then the privacy policy of that other site or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other sites before proceeding to use them.

  1. Age of Consent

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

  1. Changes to Our Privacy Policy

Relamp, LLC reserves the right to change this policy and our Terms of Use at any time. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our Site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

  1. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by send an email to hello@relamp.com.

Last Updated: This Privacy Policy was last updated on October 30, 2017.

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